Privacy Policy

We collect information solely for the purpose of responding to business inquiries and processing product quote requests. We only collect what is genuinely necessary. The information we may collect includes:

• Business email address (e.g., provided via the contact/quote form or direct email)
• Phone or WhatsApp number for quote follow-up and order communication
• Company name and contact person's name or job title
• Product inquiry details — fabric type, quantity, and intended application
• Technical questions or specifications submitted through our contact channels

We do not collect payment card details, national ID numbers, passwords, or any sensitive personal data. All communication is conducted through industry-standard business channels (email, phone, or WhatsApp).

Information collected from business contacts is used exclusively for legitimate B2B commercial purposes. Specifically, we use it to:

• Respond to product inquiries, sample requests, and technical questions
• Prepare and deliver product quotations and pricing information
• Communicate order status, delivery details, and after-sale technical support
• Send occasional product updates, new-launch announcements, or technical bulletins (you may opt out at any time by replying to any message)
• Fulfil legal or regulatory obligations applicable to the chemical supply industry in Pakistan

We handle all business information with care and discretion. Your details will only be accessed by authorised personnel directly involved in serving your inquiry or order. We do not engage in automated profiling or data-driven marketing targeted at individuals.

We do not sell, trade, rent, or otherwise transfer your business information to any third party for commercial purposes. Your contact details and inquiry data remain within HINOMTZ PolyChem Zone and are not shared with external marketing agencies, data brokers, or advertising platforms.

The only circumstances under which information may be shared with a third party are:

• Trusted logistics or freight partners — solely to coordinate product delivery, and only with shipping-relevant details (name, address, phone)
• Professional advisors (e.g., legal counsel or accountants) bound by confidentiality obligations
• Government or regulatory authorities when required by applicable Pakistani law or a valid legal process

Any third party receiving data is held to strict confidentiality standards and is prohibited from using it for any purpose beyond the specific task for which it was shared.

Business inquiry records are retained for as long as is reasonably necessary to fulfil the purposes outlined in this policy or as required for standard commercial record-keeping. Where data is no longer needed, we securely delete it.

We implement reasonable technical and organisational measures — including access controls and encrypted communication channels — to safeguard information against unauthorised access, disclosure, or loss. However, please note that no transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you have questions about this policy, wish to update or remove your information, or want to opt out of communications, please contact us directly:

• Email: hinomtzpolychemzone@gmail.com
• Phone / WhatsApp: +92-332-3590575
• Address: R-209, Sector 11-A, Surjani Town, Karachi, Pakistan

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.